Brian Hesler, former Fire Chief at Northumberland Fire and Rescue, has joined Draeger Safety as Head of Service and Training UK. Based at the company’s head office in Blyth, Brian is no stranger to customer requirements for high quality service having served 33 years in the Fire Service. He will now be heading up Draeger’s extensive training, after care and support service across the UK.
He comments, “Draeger not only manufactures a high quality range of products but it also offers excellent training, service, maintenance and support via experts from all areas of industry. I am delighted to join the company and to bring my knowledge of the emergency services as well as industrial hazards to the service and support team. I am looking forward to developing our new Safety Centres in Surrey, Aberdeen and Plymouth to maintain and improve our service, training and support across the UK. We are considering the development of further local Safety Centres across the UK in support of our expanding business. We want to be more local to our customers to help us be more responsive.”
As well as preparing for possible terrorist attacks and avian flu outbreaks, he has managed many industrial incidents involving fire, explosive gases and toxic substances. He was a national strategic adviser, working with the Government on major emergency incidents and was also the national fire and rescue adviser to the Local phentermine 37.5 diet plan Government Association on resilience and emergency planning. This level of expertise will prove invaluable when understanding customer problems and recognising the need for fast, efficient turnaround of equipment.
He adds, “Whether we are training personnel, carrying out service and maintenance, or recommending equipment for sale or hire, Draeger offers a service that is not only personalised and professional but it is pertinent to the task. Our extensive knowledge of hazards and their effects, the workplace environment and its dangers and, of course, financial restraints mean that we can offer an ideal solution that is workable, cost effective and, above all, safe. My intention is to bring this level of knowledge and expertise to our customers on a local basis via our regional Safety Centres.”
Awarded the Queen’s Fire Service Medal for distinguished service and dedication to improving community safety, Brian spent 7 years at Northumberland Fire and Rescue Service as Chief Fire Officer, and before that, four years as Deputy Chief. His previous experience includes a further 22 years with various Brigades including London, Oxfordshire, Cleveland, Fife and County Durham, as well as 3 years seconded to the national Fire Service College at Moreton-in-Marsh as Head of Operational Command, Offshore Firefighting and International Training.
For further information contact Customer Service, Draeger Safety UK Limited, Ullswater Close, Blyth Riverside Business Park, Blyth, Northumberland, NE24 4RG. Tel: 01670 561200, fax: 01670 356266, www.draeger.com